Spanish Main Sun RV Communities

Registrations and Arrival Check-In Procedure - RV/Tent sites check-in time is 2 p.m. - RV/Tent sites check-out time is 11 a.m. - Vacation rentals' check-in time is 3 p.m. - Vacation rentals check-out time is 11 a.m. - Early check-in may be available for an additional fee of $30; reach out to the resort office the morning of your arrival for availability. - Late check-outs may be available for an additional fee of $30; message the resort office on your day of departure for availability. - Any guests who have not shown up 24 hours after their check-in time and have not made prior arrangements with the resort staff will be considered a no-show reservation and forfeit their deposit. - While each park attempts to accommodate your exact spot request, the onsite manager has the ultimate decision for spot placement. Reservation Payment Policy - All reservations for less than 30 nights require a deposit of two nights or half of your stay, whichever is greater. - All reservations for 30 nights or longer require a deposit of $500. - Deposits are refundable only in accordance with the cancellation policy below. - The full balance of the reservation will be due and payable upon arrival. - A valid credit card is required to be on file for all reservations, which Sun Outdoors has the right to charge for any unpaid amounts owed by the guest, or for such other amounts that are the responsibility of the guest, including, without limitation, property damage caused by a guest, in accordance with applicable law. - Personal checks are not accepted at check-in. Resort Fees, Other Fees & Taxes - Certain properties charge a daily resort fee, which is added to each reservation for certain amenities made available to guests. - These amenities vary by property, but may include Wi-Fi internet, basic cable where applicable, various activities, access to on-site facilities, and more. - Sun does not guarantee that amenities will be available to guests at all times, as certain amenities are subject to seasonal closures, closure for repair, maintenance, or other purposes, or may not have the capacity to accommodate all guests at the desired time of use. - For a more detailed description of available amenities, please visit each individual property website. - There may be additional fees, such as site lock fees and taxes, applicable to your stay. - Any fees and taxes applicable to your reservation will be clearly identified in advance of your booking during the booking process and in the confirmation email you receive upon completion of your booking. Guest Arrival & Departure Information For Seasonal Guests - Guests staying for the duration of the season at a seasonally operated resort, where their RV may remain on the property year-round, may arrive any time after 9:00 a.m. on opening day for the resort's season. - Guests must vacate the resort no later than 5:00 p.m. on closing day for the resort's season. - Seasonal guests are required to check in and check out with the welcome center on the initial date of arrival and the last date of departure for the season. - Payment in full for any outstanding balance owed by the guest is due prior to initial check-in for the season. Site Locations & Tent Accommodations - All site numbers are subject to change prior to arrival unless a site lock fee was paid with your reservation. - Only certified RV types are permitted unless prevented by specific site constraints, including Class A, B, and C motorhomes, 5th wheels, and travel trailers. - We reserve the right to inspect any personal property that you bring into the resort, and we may refuse access if your property is not properly constructed, is unsafe, or is unsuitable for the resort. - Tents, pop-up campers, and conversion vans are only permitted on designated sites. - Sites are designed to accommodate one unit at a time. - Only one pup tent may act as a secondary unit on a site at the discretion of Sun Outdoors, as site size allows, and must be taken down during the day. - One dining canopy tent is permitted but may not be up in conjunction with a pup tent and must be properly secured at all times. - Sites must be cleaned up of garbage and debris prior to departure. - Additional charges may result for sites requiring additional cleaning. Permitted Occupants - All reservations include a maximum of 6 guests unless otherwise stated. - Rates are based on the maximum occupancy of the site. - For all-age resorts, the individual reserving the site must be a minimum of 18 years of age and be physically present at the time of check-in. - Children 14 and under must be supervised by an adult 18 years of age or over at all times. Visitors - Guests may have visitors so long as such visitors do not cause the guest to exceed the maximum permitted occupancy. - Visitors must register at the welcome center and are subject to any applicable guest fees. - For short-term guests, the daily visitor fee is $10 per person, or a non-transferrable seasonal visitor pass may be purchased for $150 per person, where applicable. - At annual resorts in Arizona and Florida, there will be no charge for the first 14 days a visitor stays with a guest; beginning on the 15th day, there will be an additional charge of $10 per day per visitor payable in advance. - Visitors are required to abide by all resort rules and regulations. - Guests are responsible for the behavior of their visitors. - Visitors are only permitted to be on the property when resort guests are present. - It is the responsibility of the guests to come into the welcome center to register all visitors. Photography/Video Consent - We may sometimes take pictures, video, or audio recordings of the resort and our guests and visitors as part of Sun Outdoors' marketing and other efforts. - In choosing to stay at one of our resorts, each guest and visitor present on the property consents to our capture and use of voice recordings, images, videos, and likeness for any marketing or other purposes not prohibited by law, indefinitely, and without payment of any royalty, licensing, or other fees. - If any minor children are present, their legal guardian is required to let the manager know at the time a photo or video is taken that permission is not given to use their likeness for any marketing purposes. Amenities & Facilities - We encourage you to visit the individual property website for specific information and dates relating to on-site amenity closures and other property-specific information. - Many amenities are on a seasonal and weather-dependent schedule that may have limited hours during the off-season. - We reserve the right to close any facilities at our discretion without prior notice and without refund of any fees or other amounts paid for the reservation. - Please refer to the posted rules and regulations throughout the property for additional information on our amenities. - All amenities are used at your own risk. - Swimming and boating may only occur in designated areas where these amenities are offered. - Specific locations require guests to display their property-issued wristband or photo name badge at all times while on site and for access to amenities. - All persons must wear a dry shirt, pants, and shoes when entering the welcome center or any facility building. Car Passes & Gate Cards - Two vehicles, inclusive of one RV other than for vacation rentals, are included with each reservation as determined by Sun Outdoors and as space allows. - Additional vehicles for registered guests are $10 per day or $150 for an annual pass, where offered, and are subject to the availability of parking in designated areas. - Car passes are issued to registered guests listed on the reservation only and must be visible at all times. - Car passes are not transferable and may not be shared with another guest or visitor. - All guests' vehicles must be parked on their designated site and may not stick out into the road. - If parking is limited or not available on a particular site, vehicles must be parked in one of the resort's designated parking areas if available. - Guests are not permitted to occupy sites not included in their reservation, even if unoccupied. - Unregistered vehicles found without a pass may be towed at the owner's expense. - Car covers and wheel covers are permitted if factory-made and of acceptable appearance and in good condition. - Car covers must be properly secured to the vehicle; weights to hold the cover down are not allowed. - Any lost or unreturned gate cards will result in a $25 replacement fee. - Gate access cards are only applicable at specific locations. Quiet Hours - Quiet hours are from 11 p.m. to 8 a.m. daily unless otherwise dictated by on-site staff or local regulations. - Please be courteous to your fellow guests during all hours of the day. - During quiet hours, no loud talking, loud radios, loud televisions, or other loud noises or behavior that may disturb guests is permitted. - The use of generators is not permitted on the property unless prior approval from management is granted. Respect Your Neighbor - Please be considerate of your neighbors' privacy and space. - Do not walk on or pass through the site of another guest. - Respect our local culture, wildlife, and those around you. - Please be mindful of our local bylaws and conservation of resources. - We promote an inclusive and family-friendly atmosphere at all our resorts. - Harassment or offensive or intolerant language or actions will not be tolerated in any form, including with respect to race, color, national origin, religion, sexual orientation, gender identity, disability, or political views - Flags, signs, or other visual symbols that contain vulgarity, depict the Confederate flag, or represent politicians or political candidates are not permitted to be displayed. - We reserve the right to immediately evict any guest without refund for failure to comply with these rules or the staff's request for you to remove the display of offensive visuals or symbols. Local Wildlife - Please respect our local wildlife. - Use caution when near bodies of water or natural brush, as some of the local wildlife is dangerous and should be left alone. - Some of the local wildlife is protected by state law. - Feeding, killing, abusing, or otherwise disturbing the wildlife is strictly prohibited. - Additionally, feeding stray animals, including but not limited to cats or birds, is prohibited. Smoking & Alcohol Policy - There is no smoking, including vaping, allowed in vacation or cottage rentals, resort restrooms and shower facilities, indoor facilities, common areas, or any outdoor amenities. - Smoking is allowed on your own site as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. - Alcohol is permitted by legal drinking age adults as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. - Alcohol must be consumed responsibly and may be restricted in certain areas of the resort. - Illegal drugs are strictly prohibited. - Any guests or visitors who are smoking or using alcohol irresponsibly, or in a manner that interferes with another guest's enjoyment, will be asked to stop and may be asked to leave or removed for failure to comply. Site Safety Policy - Each site is generally provided with one table, as well as one fire pit if allowed by local regulations. - Please do not burn or leave trash in fire pits, and do not move pits without permission from the staff. - All fires must be contained to the pit or ring and are permitted only from 8 am to midnight. - Never leave a fire unattended. - County bans may occur and will be posted at the welcome center. - Any chemicals or toxic materials must remain locked up at all times or safely removed from the access of children or animals. Dangerous Conditions - While it is always our priority to allow guests the peaceful and undisturbed enjoyment of their site, in the event a resort team member believes, in their reasonable discretion, that an emergency or dangerous condition exists on a guest's site which could potentially pose a risk of harm to any person or property, the resort team has the right to enter the guest's site and access any area or unit on the site in order to remedy the emergency or dangerous condition or prevent or mitigate the potential harm. Pets Policy - We are a pet-friendly resort, but pets may not disturb other guests and must be cleaned up after by their owners. - Pets must always be on a leash and restrained when not confined inside an RV, and no pet may be left unattended outside of an RV, even on the site or if restrained. - There is a maximum of two pets per reservation, with a $50 non-refundable fee per reservation for any pet in a vacation or cottage rental. - ets are the responsibility of the owner. - If management determines that a pet is disruptive or aggressive, they have sole discretion to require the guest to restrict the pet's behavior or location or remove the pet from the resort. - If a guest is unwilling or unable to restrict the pet or have it removed from the resort, as requested by management, management has the right to immediately terminate the guest's reservation and evict the guest from the resort without refund. - All pets must also be up to date on vaccines, and copies of pet vaccine records must be available upon request. - Upon check-in, you are required to reach out to the office of your pets if you have not already added them to your reservation during the booking process. Garbage & Recycling - Any household garbage and recycling are to be put in the designated areas, garbage bins, and recycling receptacles located on the resort map. - Select resorts may offer garbage pickup services. - Disposal of hazardous waste or large items such as mattresses, couches, or chairs is not permitted on the property and should be taken to a local dump facility. - Additional charges may result from the unapproved disposal of items. Sewer Hookup Policy - All sewer hoses must be undamaged, and sewer connections must be tight with a sewer donut around the sewer hose at the point of connection to the sewer pipe. - Sewer hoses must be sloped downward from the RV's sewer connection to the resort sewer hookup to prevent any clogging or spillage on the ground. - Any damaged or leaking hose must be repaired immediately. - Guests are responsible and will be charged for any damages caused by the guest's sewer hookup. Electricity Policy - Site electric pedestals are owned by the resort, and any guest found tampering with electrical pedestals will be removed from the resort without any refund. - Guests should not overload electric pedestals and should utilize code-compliant, approved outdoor extension cords. - Connecting electricity to washers and dryers inside private sheds is not permitted. - Please help conserve electricity and turn off all non-essential lights, A/C, and heaters when not in use. - Dusk-to-dawn lights must be turned off between stays. - Electric vehicles are only permitted to be charged in designated locations. Utility Bills - For resorts that rebill utilities, all guests are expected to pay balances due on time. - Any utility bills that are not paid on time are subject to shut-off based on local regulations. Waste Water - The discharge of any wastewater, septic, or grey water, or any other toxic or hazardous material is strictly prohibited. - Formaldehyde products or any other tank cleaning chemicals are not permitted. Mail & Packages - At select resorts, locked postal boxes are available for long-term guests. Additional fees may apply for this service. - For resorts without full-service mail offerings, we cannot guarantee you will receive your mail if it is sent directly to the resort. - While staying on property at these resorts, we suggest that you rent a P.O. Box at the local post office. - Seasonally operated resorts have no method of sorting and delivering mail. - Packages being delivered to year-round resorts must be delivered directly to your site. - Seasonally operated resorts will accept packages at the welcome center on an emergency basis. - The resort is not responsible for lost or stolen packages or mail. Speed Limit - Guests must obey posted speed limits on the property at all times. - Failure to obey speed limits may result in removal from the property without refund. Transportation Rules - Non-motorized skateboards, scooters, roller blades, roller skates, and bicycles are permitted as long as they are used safely and quietly. - Operation of motorized micro-mobility devices is allowed for those over 16 years of age with a valid driver's license. - Motorized items such as drones, motorbikes, hoverboards, and similar motorized recreational items are prohibited. - UTVs, ATVs, and large terrain vehicles are prohibited except at certain select locations when connecting to adjacent trails. Golf Carts Policy - Each guest owning a golf cart is solely responsible for ensuring that all operators of the golf cart are a minimum of 16 years of age and possess a valid driver's license. - Golf carts must have their lights, if equipped, turned on at all times while in operation after sunset. - No golf carts may be operated after sunset without headlights. - Golf carts shall not be operated during quiet hours from 11 pm to 8 am. - Golf carts must be operated properly and responsibly at all times. Horseplay, racing, or other misuse of golf carts will not be tolerated. - Golf carts are to be operated on blacktop or gravel roadways only. No driving through RV sites or other restricted areas. - Operation of golf carts while consuming or under the influence of alcohol, marijuana, or illicit drugs is strictly prohibited. - A golf cart's maximum seating capacity must never be exceeded. - Operators and passengers of a guest-owned golf cart must be seated at all times while the golf cart is in motion. - Apply the brake and remove the key whenever the golf cart is not in use. Bikes Policy - All riders should wear a bike helmet while riding a bicycle. - Bike riders must obey the same rules of the road as motor vehicles. - When operating a bike after sunset, you must have a light on both the front and back of the bike. - We encourage the use of bike locks and are not responsible for any lost, stolen, or damaged bicycles. Fireworks Policy - The use of fireworks, including sparklers, or any other form of explosive or incendiary device, is not permitted under any circumstances. - Anyone caught with fireworks may be removed from the property without a refund. Firearms & Weapons - Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms and other weapons. - Firearms and other dangerous weapons are not permitted on any property, provided that if permitted by local law, guests who legally own a firearm may keep such firearm in a locked, private vehicle in parking areas. - The discharge, use, display, or handling of firearms, BB guns, air guns/rifles, or similar devices or weapons is strictly prohibited and will subject the offending guest to immediate eviction from the resort without refund. Subleasing Policy - Subleasing, selling, transferring, or otherwise granting access to a site, RV, vacation rental, or other unit to a person not registered in the reservation is not permitted without management's express written approval. - Applicable fees may apply. Site Relocation Fees - There will be a $250 fee for any relocation of a seasonal or annual guest to a new site. Presentation Policy - All units at the resort are required to maintain a clean, well-kept appearance. - Any RV, travel trailer, or other private property that is 10 years or older will need to be inspected by a manager before entrance to the resort. - Any unit being admitted into the resort is at the discretion of management. - Any light bulb used on the exterior of the unit may only be a maximum of 60 watts and must be aimed only at a portion of the site and not at any other site. - Any decorations and/or lights used on the outside of the RV must be UL certified and are subject to park management's approval. Selling Onsite Policy - Selling personal property is not permitted at the resort unless approved by the resort manager after completing the Resort Resale Request form. - The resort manager will perform a resale inspection to approve or deny the transfer. - Not all privately owned property may qualify for on-site transfers. - The resort manager will determine if the unit qualifies based on its condition. - A transfer fee of $1000 is due to the resort during any private sale to cover administrative costs. - Private sale includes any sale, gift, or other transfer, including devise by will. - If your unit does not qualify for on-site transfer and you still decide that you will not return for another season, your unit must be removed along with all personal items. Neatness Policy - Sites and decks must always be kept neat, and decks may not be used as a storage area. - Only furniture intended for outdoor use may be located on sites and decks. - No display of appliances on decks or sites is permitted. - Tarps, carports, washers, dryers, pools, and similar items are not allowed on site. - One RV is permitted per site. - RVs must be parked on an RV site or placed in storage for an additional fee. - No RVs are allowed to park in the driveways of any units. - Boats, cargo trailers, and other similar equipment are not allowed to be parked on RV sites unless prior approval is granted. - Storage areas are available at select locations for an additional fee. - Guests are responsible for keeping their area clean and free of debris and clutter. - Sites deemed in violation will require immediate cleanup or removal and may be subject to a fine or removal from the resort. - Select resorts may allow one trailer, shed, or boat per site. Antennas - Antennas may not be higher than 7 feet above a roofline without prior written approval of resort management. - Satellite dishes may not exceed 39 inches in diameter. - Outdoor reception devices must be installed in the unit or located on the site in an area that is inconspicuous, attractively landscaped, and shielded from view to the greatest extent feasible. - Outdoor devices must not obstruct a driver's view of any street, driveway, or intersection. - Outdoor devices may not be installed on or encroach upon any common area or other guest's home site. - Short-term guests may have freestanding dishes. Site Modifications - Short-term guests are prohibited from performing any construction or site modifications. - Long-term guests must submit any construction or site modifications by completing a Site Modification Form located in the welcome center, and it must be signed and approved by management before starting. - Construction includes, without limitation, outdoor kitchens, sheds, flagpoles, concrete, room additions, carports, screened rooms, patios, etc. - Proof of insurance is required before the start of construction if using a contractor. - All construction must comply with local regulations, including required setbacks and permitting. - Any applicable permit fees are the responsibility of the owner. - Contractors must gain approval from the resort manager before entering the resort. - Contractors must be licensed and have an insurance binder if performing work. - Any permitted deck or screen house must have access to a sewer connection. Maintenance Policy - All lots must be kept neat and clean. - Units need to be free of mold and dirt. - Any skirting on units must be well-maintained. - The main frame, including the hitch and axles, must be kept intact with no rusted-through areas. - The exterior, including underbelly, walls, and roof, must be maintained in a safe condition with no large dents or holes that could cause injury, allow rot from leaking, or create openings for insects or rodents. - No window A/C units are allowed. - Guests must move temporarily from their site to an alternative section if construction is scheduled. - All long-term units are subject to an annual exterior inspection. - Management may enter a unit without prior written consent in the case of an emergency or when the unit has been abandoned. Landscaping Policy - Long-term guests are responsible for mowing, trimming, and weed removal on their site. - Select resorts may mow applicable sites, sometimes for an additional fee. - Guests must remove personal belongings from areas before mowing, and the resort is not liable for items not properly removed. - Long-term guests must rake all leaves and general debris from their site. - Guests may not remove trees or hire a third party to remove trees. - Guests should communicate any tree removal requests to management for consideration. - Guests may not install or plant additional trees or landscaping without prior written approval from management. Cleanup Policy - Long-term guests should store personal property inside, excluding tables, chairs, and fire pits, before departure for the season. - The resort will dispose of personal items left outside after guests depart and is not liable for reimbursement. - Utilities must be disconnected, and slide-outs must be closed during the off-season. Abandoned Property - Units left on site without an applicable reservation will be considered abandoned and disposed of in compliance with local regulations. - In the event of material damage from a natural disaster or casualty event, the owner must commence and complete repairs within 90 days. - If repairs are not made within 90 days, the community may consider the unit abandoned after providing seven days' written notice to the last known address of the resident. - The community may remove or dispose of abandoned units and has no liability to the owner if written notice was sent. Washing Vehicles - Units that remain year-round must be washed at least twice per year. - Personal automobiles may only be washed in designated areas. - If units are not kept clean, the resort may clean the unit and charge the guest an appropriate fee. Businesses - No business or commercial enterprise may operate from or within the resort without prior written consent from management. - No advertising signs may be placed on the site. - Guests may conduct strictly digital or remote business that does not bring traffic, cause a nuisance, affect the appearance of the home, or is deemed inappropriate by management. - Business activities include requiring outside traffic, exterior advertising, door-to-door canvassing, interfering with the resort’s use, or buying/selling homes or RVs for business purposes. - No business may solicit on resort property unless approved in writing by management. - Guests should notify the resort manager of solicitors or suspicious activity. - Private garage, tag, yard, and craft sales are not allowed unless approved or sponsored by management. - Guests must remove all items from the yards immediately after sponsored events. Public Events - Management reserves the right to approve or deny all activities or functions held at the resort. - Management may attend any gathering or function as an observer, including those designated only for guests. Late Payment Fees - For year-round long-term reservations, a $50 late fee applies for delinquent accounts after the 5th day of the month. - For seasonally operated long-term reservations, a $150 late fee applies for delinquent accounts 5 days after seasonal fees are due. - A $50 fee applies for any bounced ACH or returned check. Application For Residency - New guests must register at the resort office before occupying a site. - Failure to register may result in removal. - Long-term guests staying over six months must apply and receive approval for residency from the resort office. - Non-transient residency applications may require a fee and a financial or criminal background check. - Approved long-term guests are subject to a month-to-month tenancy unless otherwise specified. - Residents and applicants must comply with all applicable laws. 55+ Resorts - Certain resorts operate for persons 55 years or older. - At least 80% of occupied homes must have at least one person 55 or older. - If the oldest occupant dies or vacates, remaining occupants may continue as guests if the 80% requirement is met. - Management may accept new guests under 55 as long as 80% of homes, including the new guests, meet the age requirement, and no one under 35 is allowed. Occupancy And Storage Arrangements - Some resorts only permit guests to occupy their site 6 or 7 months per year. - Guests must vacate for the remaining months, but may keep their RV or home on site. - Grandfathered 6&6 or 7&5 payment plans begin on the move-in anniversary date. - Unused time may not be carried over and will not be refunded. - All guests must check in and out with the resort office each arrival and departure. - Extended occupancy beyond 6 or 7 months will be charged additional market rates. Occupancy Restrictions - All guests must comply with state and local requirements for permitted length of stay, use restrictions, and other applicable laws. Miscellaneous Tenant Protections At Orange City And Arbor Terrace Only - Lease terms shall be for one year unless sooner terminated and renewable at the tenant’s option unless good cause exists. - Tenants have a five-day grace period for rent payment. - Tenants may cure defaults for nonpayment of rent. - The community will provide at least 30 days written notice before any rent increase. - The community will provide at least 60 days written notice before a planned sale or closure. - Evicted tenants may sell their manufactured home in place within 45 days. - Tenants may post “for sale” signs as reasonably required. - Tenants may sell, sublease, or assign their home, provided buyers meet the community’s rules and credit standards. Liability - Guests waive, release, and covenant not to sue Sun Communities, Inc. or affiliates for claims related to personal injury, accidents, property damage, or other incidents connected to resort use. - Guests agree to defend, indemnify, and hold Sun Communities harmless from all losses, claims, expenses, and demands, including attorney fees. - Guests are responsible for the actions and safety of everyone in their group. - Sun Communities may remove renters, occupants, or guests subject to lifetime sexual offender registration. Emergency - Dial 911 in case of an emergency. - Guests must comply with all resort staff instructions during an emergency.