Halesford Harbour Resort

Check-in Procedure - Check-in time: 3:00 PM - Check out time: 11:00 AM - Strictly enforced due to cleaning requirements. - We are unable to offer early check in or late checkout. - Access to amenities is not allowed before check-in. - We do not have an office for check-in. - A fob will be in your room at check-in to allow access to the boat launch and beach. - If you need to launch your boat before check-in. - Please use one of the two public boat launches located within 5 miles of our property. - Please leave the fob in your room when checking out. - There will be a $25 charge for unreturned fobs. - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Pet Policy - Pet-friendly rooms require proof of rabies shots, and pets must be registered in advance - There will be a charge of up to $250 for non-registered pets. - If you are in a pet-friendly room, pets must be registered before arrival and must be crated if left alone. Boat - All boat slips located at the back of our inn are by reservation only. Reservation - A text message will be sent to the phone number listed on your reservation around 3 pm on the day of arrival with your room number and the 4-digit access code for check-in. - Upon arriving, please go directly to your room and put the 4-digit access code into the keypad on the door. - If it is after 3 pm on the day of arrival and you have not received your text message for check-in. - Please call our office at 540-297-1500, or if it is after hours. - Call our after-hours emergency line at 540-798-9880. Quiet Hours - Quiet time is from 10:00 p.m. until 7:00 a.m. - Loud music is not permitted in rooms or outside in common areas. Prohibited - Recreational drug use is not permitted on the property. - Alcohol use is not permitted on property outside your room unless it is in a covered container/cup. Family Resort - This is a family resort. Smoking - No smoking in rooms. - There will be up to a $250 charge applied if evidence of smoking is found in our rooms. Campground Disclaimer - We are not responsible for lost belongings or any injuries while you are on our property. - Management reserves the right to ask you to leave the property if these terms and conditions are violated or if you are disrespectful to any staff members.

Campground Cancellation Policy - No refunds on or after arrival. - Cancellations requested more than 72 hours before your arrival date will be refunded in the form in which they were paid, but are subject to a $10 cancellation fee. - This cancellation policy may vary for group/extended stay reservations. Reservation - Reservations canceled within 72 hours of the arrival date will result in the forfeiture of the deposit. - Reservations cancelled within 24 hours of arrival will be charged for the entire stay. Cancellation Modification - In general, if you cancel a reservation, the amount refunded to you is determined by the Campsite's cancellation policy that applies to your reservation. - Any additional service fee charged to you by the Campsite may be refunded pursuant to the cancellation policy presented in the applicable listing. - Both you and each Campsite are responsible for any modifications made to your reservation, and you agree to pay any applicable fees related to such reservation modification. Booking - The booking fee is fully refundable if you cancel your Campsite reservation within 24 hours of booking. - After 24 hours, the booking fee is refundable only if your Campsite reservation is also fully refundable at the time of cancellation. - Please note that the booking fee is not partially refundable. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.