Rimrock Lake Resort

Registration and Arrival Check-In Procedure - Check-in and check-out times are provided with your reservation confirmation. - Early check-in or late check-out may be available based on availability and may include additional fees. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision regarding spot placement. Pet Policy - We welcome pets at our Resort, subject to certain terms and conditions. - Please inform us during your booking to ensure we can accommodate your furry friend comfortably. - Additional charges may apply. Reservations & Payments - Reservations may require a deposit or full payment at the time of booking. - Rates, minimum stays, and availability may vary by season, site type, or accommodation. - All rates are subject to applicable taxes and fees. Resort Conduct - Guests are expected to: - Respect quiet hours and fellow guests - Keep their site or cabin clean and orderly - Supervise children and pets at all times - Follow posted rules and staff instructions - Management reserves the right to ask guests to leave for unsafe or disruptive behavior without refund. Pet Policy - Rimrock Lake Resort is pet-friendly. - Pets must be leashed at all times and may not be left unattended. - Guests are responsible for cleaning up after their pets. - Aggressive or disruptive pets may result in removal from the resort. Campfires & Fire Safety - Campfires are subject to local fire restrictions and seasonal conditions. - Guests must follow all posted fire rules and use designated fire areas only. - Fires must never be left unattended. Boat Launch & Moorage - Use of the boat launch and moorage is at the guest’s own risk. - Guests are responsible for securing their boats and equipment and must follow all state and local boating regulations. - The resort is not responsible for loss or damage to personal property. Winter & Seasonal Conditions - Weather and seasonal conditions may affect access, amenities, or road conditions. - Guests are responsible for appropriate vehicles and equipment during the winter months. - No refunds are issued due to weather beyond the resort’s control. Wi-Fi & Utilities - Complimentary Wi-Fi is available throughout the resort, but is not guaranteed due to location or demand. - Enhanced high-speed Wi-Fi may be available for an additional fee. - Utility interruptions may occur and are outside the resort’s control. Liability - Outdoor recreation involves inherent risks. - Rimrock Lake Resort is not responsible for personal injury, accidents, or loss or damage to personal property during your stay. Right to Refuse Service - Rimrock Lake Resort reserves the right to refuse service to anyone violating resort rules or behaving in a manner that is unsafe or disruptive. Policy Updates - These Terms & Conditions may be updated at any time. Campground Disclaimer - Welcome to Rimrock Lake Resort. - By staying at the resort, you agree to the following terms and conditions. - These policies help ensure a safe, enjoyable experience for all guests.

Campground Cancellation Policy - Cancellation and refund policies vary by season and reservation type and are provided at the time of booking. - Cancellations made 30+ days prior to arrival receive a full refund minus a flat administrative fee. - Cancellations made 14–29 days prior receive a 50% refund, minus the administrative fee. - Cancellations within 13 days of arrival, no-shows, and early departures are non-refundable. - Holiday and special-period reservations follow stricter terms. - When accommodations are successfully rebooked, a limited camp credit may be extended at management’s discretion. Refund Policy - No refunds are issued for early departures, unused nights, or weather-related conditions. - All Spot2Nite reservations require payment in full at the time of booking. - Please contact Spot2Nite to cancel a reservation via email to [email protected] or call (877)778-2683, Option 1. - Spot2Nite convenience fees and credit card processing fees are non-refundable.