Crossroads Luxury RV Park

Registration and Arrival Check-In Procedure - RV Check-in Time: 2 p.m and 6 p.m. - RV Check-Out Time: 11 a.m. - Early check-in is not permitted. - Late arrivals must be communicated in advance. - The guests who paid for the site the night before you have paid for their site until noon. - We will not ask a guest to leave so that you can check in early. - If you will be arriving in the area early, please make arrangements until your site opens up at noon. - Late check-ins are allowed at any time - We do not have a waiting area for those checking in early. - You do not need to contact the office for check out, unless you need to pay for an after-hours check-in. - If you are staying in our park for a month or longer, we require an agreement to be signed. - While each park attempts to accommodate your exact spot request, the on-site manager makes the ultimate decision regarding spot placement. Site Changes - You have been assigned a specific site. If you wish to move, please check with the office. - Due to reservations and maintenance, moving may not be possible. Please inquire before moving sites. Parking - Please do not park your vehicle, trailer, or boat in an adjacent site. - Use of more than one site will result in additional charges. - Please, do not park on grass or any other place that is not designated as parking. - Parking a vehicle in the roadway is not permitted. Site and Park Navigation - Please be respectful of your neighbor and do not walk between sites when navigating the park. - Please use main roads, sidewalks, and designated public paths to walk around the campground. Washing - Washing RVs or vehicles is only permitted with 1 bucket of water and a sponge. - Hose washing is not permitted, as it can result in a mess and disturb your neighbors. Rugs - Outdoor rugs are permitted as long as they do not exceed the size of the patio. - If it touches grass, it’s too big. Pet Policies Leash - Pets must be on a leash at all times, except in designated dog run areas. Buildings and Pool Area - Pets are not allowed in the buildings. - County code laws do not allow pets in our building or pool area. - Please do not tie your pet to our trees, doors, or posts. - Pets are also not allowed on our playground. Cleaning Up After Your Pet - Be a good neighbor, and please use the dog walk area and clean up after your pet always. - Do not let your pet deposit waste on your site or any of our other guests’ sites, please. - Failure to clean up after your pet will result in you being asked to leave without a refund. Leaving Pets Unattended - Pets may not be left unattended in our park. - Please do not tie your pets to a tree or fixed object and leave them alone. Pet Vaccinations - Due to Insurance Requirements, all pets must be vaccinated in our park. - Please make sure your pet’s shots are up-to-date. Barking - Excessive barking is not tolerated and disturbs your neighbors. - Please note that excessive barking may result in you being asked to leave without a refund. Vehicle Policies Speed Limit - The park speed limit is 5 mph. - This policy is to keep you, your children, and your pets safe. - Exceeding this speed limit will result in a warning. - Multiple warnings will require us to ask you to leave. - Safety is our number one priority for our guests. - Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the park. - Battery-powered scooters, bicycles, and other means of transportation are not allowed. - For your convenience, we offer golf cart rentals. - Personal golf carts only are allowed; however, other motorized vehicles such as ATVs, scooters, or hoverboards for overnight campers or day-use guests are NOT allowed. Parking - Each paid guest registration covers 1 RV per site and 2 vehicles per site unless noted. - Extra vehicles will need to be parked in additional guest parking spots. - Please, do not park on our grass. - Ruts caused on your site due to additional vehicles will result in damage charges. - No parking in common areas. Do not park in the middle of the road. - Do not park in sites that you did not register for and do not block our garages or our bathroom and laundry room doors. - Parking on the grass is not permitted at RV Sites or in public areas. General Park Policies - Severe Weather - In case of severe weather, seek shelter in the bathrooms or the laundry room. - Signs for shelter areas are posted. - We love pets, so please bring them with you, and please do not leave them in your RV during severe weather warnings. Visitors - Only registered guests are permitted to enter the park. - All visitors must stop in the office to register, pay a fee, and receive a parking pass. - Visitors may not bring pets. - Crossroads Luxury RV Park reserves the right to limit the number of people visiting a site. - Day visitors must depart by 10:00 pm CST. - Overnight visitors must depart by 11 am CST. - Please check with the office before inviting any visitors. - Registered guests are responsible for ensuring their visitors are properly registered and that all campground rules are followed. - All guests visiting someone in the park must register and pick up a pass at the office and park in the designated area. Vehicle Pass must be visible at all times, please. Electrical Use - You are responsible for understanding how many amps you are using in our RV. - Amp usage over the 50 AMPs provided can trip your breaker. - Please be mindful of your amp usage, so that you don’t trip your breaker during your stay. - Please notify the office so that we can notify maintenance if you have any electrical issues during your stay. - Guests are not permitted to diagnose our electrical pedestals per insurance and safety requirements. - Maintenance is happy to help. - Even if you are an electrician, laws prohibit you from working on our pedestals unless hired to do so. Laundry - The laundry room is open 24/7. - Change and vending are available. - Please do not leave your laundry unattended. - We are not responsible for accidents or theft. Restrooms - For the comfort of all our guests, restrooms are open 24/7 with the exception of a temporary closing for cleaning once per day. - We ask for your help in keeping the restrooms clean, please. - Guest under the age of 18 need adult supervision in the bathrooms and showers as well as the pool area. Pool & Playground - No lifeguard is on duty. - The pool and Playground open at 9 am and close at dusk. - Anyone under 18 must be supervised in these areas and all areas of the campground at all times. - Horseplay, running, and diving is not permitted in our pool area. Loud music, glass, and rough play are not permitted at our pool. - Personal devices for music are allowed WHEN used with headphones. - Failure to follow these rules results in you being asked to leave without a refund. - Children in diapers are not allowed in our pool. Only swimming suits and swimming trunks permitted in our pool, no cut-offs. Trash Disposal and Recycling - We provide a daily trash pickup from 8 am to 10 am each morning. - Guests may place their bagged trash on the cement at their site. - Please, do not sit out trash the night prior. - Do not dispose of wires, oil, furniture, mattresses, or any toxic waste or chemicals in our trash cans. - Failure to adhere to this rule may result in charges for disposal fees. Children - Children under 18 must be supervised by an adult at all times. Horseplay, running, or diving in the pool is not permitted. - Riding bicycles without a parent and on our main entrance road is prohibited for the safety of your children and our incoming RV guests. - The playground and pool close at dusk. - Anyone under the age of 18 must be back at their site by dusk. - Children may not use the restrooms without being accompanied by a parent or guardian. Drones - Drones are not permitted in our park. Clotheslines - Clotheslines are not permitted in our park. Fireworks and Firearms - Fireworks and firearms are strictly prohibited in our park. - The prohibition of fireworks includes sparklers, smoke bombs, aerials, and firecrackers. - The prohibition of firearms includes all guns, including airsoft, BB, and pellet guns. - If these items are seen outside of your RV, you will be asked to leave immediately without a refund. Repairs - We are happy to recommend a local Mobile RV Repair service that comes out to your site to assist you with any repairs. Safety and Emergencies - Emergency Contact Information forms are required from all monthly guests. - This information remains private and used only when a situation arises when we need to contact someone in the event of an emergency or is sought by law enforcement agencies. - We never give personal information out to others. General Policy - Tenants and Guests are responsible for any damage or injury caused by themselves, their children, and/or pets. - Tenant assumes any and all risks associated with the foregoing and agrees to hold Landlord harmless from and indemnify Landlord against the same. - The resort is not responsible for personal injuries or damage, loss or theft of any personal property or vehicle. - We reserve the right to evict any person(s) who does not comply with the rules and policies. - All guests and visitors must register at the office upon arrival. - PARK NAME does not allow the delivery of mail or packages to any guests. - Guests must make arrangements to have their mail or packages delivered to a third-party location for pickup. - Tarps are not permitted on sites. - All Motorhomes, RVs, or Travel Trailers must be in good working order and appearance. - We reserve the right to refuse access to any guests whose vehicle (Motorhomes, RVs, travel trailers, etc.) is deemed to be unacceptable. - Tent camping is NOT permitted. - The total number of guests in any space cannot exceed the maximum capacity for that site. - Maximum of 12 people total at a site at any given time. - Visitors are welcome at guest sites between the hours of 8 am & 10 pm, but they must first register at the office. - Visitors are not permitted to stay overnight. All visitors are required to leave by 10:00 PM. - Propane grills and propane fire pits are allowed. - Blowup mattresses, sleeping bags, and cots are not allowed outside. - The use of any paint products or chemicals is prohibited. - Clotheslines are not allowed. - All sites are to be kept neat and clean for the duration of your stay. - Only 1 RV and a maximum of 2 other vehicles are allowed per site unless stated otherwise. - All trash is to be disposed of in enclosed trash receptacles throughout the resort or left out in accordance to trash pickup policy. - DO NOT leave trash out overnight. - Boats, boat trailers, cargo trailers, or car dollies are not allowed on sites (only applies to monthly stay guests). - Drones or other remote controlled machines may not be used at any time on the property, except by park staff. - Crossroads Luxury RV Park is in a natural wildlife habitat area. There are coyotes, birds of prey and reptiles. - All guests should ensure pets and small children are supervised at all times. - Must be 21 or older to rent a campsite. Safety - POOL AND SPLASH PAD HOURS are 9:00 AM to Dusk. - No glass containers allowed at the pool OR SPLASH PAD AREA. - NO LIFEGUARD ON DUTY IN POOL OR SPLASH PAD AREAS, USE AT YOUR OWN RISK. - The use of Firearms of any kind is PROHIBITED in the Resort. - The use of archery, paintball, slingshots, or air guns is PROHIBITED. - Fireworks of any kind are PROHIBITED. - Use of illegal drugs is PROHIBITED. - Obnoxious behavior of ANY kind is PROHIBITED. - Speed limit on the property is 5 mph. - Motorcycles must be at idle speed when traveling through the park. - Children under 18 years of age must always be accompanied by an adult in the pool area. - No vehicles can block any portion of the roadway. - Vehicles may park in designated spaces only. - Only persons with a valid driver’s license may operate a motor vehicle in the park, including golf carts. - Vandalism of any kind by anyone in your group (regardless of age) may result in eviction from the resort. - Please, no bicycle riding after dark; helmets are recommended. Security - Management is not responsible for lost, stolen, or damaged articles. Keep your valuables locked up. - Report any problems with your site to the Main Office immediately. - We adhere to and maintain all state, county, and local laws on property. Quiet Hours - Quiet hours are from 11:00 PM to 8:00 AM. - Please be courteous to other guests around you. - Loud music or objectionable noise is not allowed at any time. - Inconsiderate guests will be evicted from the park. - Profanity or violence towards other guests or park staff will result in immediate eviction from the park. - Guests violating rules that result in an eviction notice will not receive any refunds for their stay. Pet Policy - A maximum of two pets are allowed at all RV campsites. - We reserve the right to refuse service to anyone whose pet is NOT considered suitable for the serenity/safety of our guests or the park. - Pets must be kept on a leash under the control of someone who can always manage all animals. - There is a two-pet limit in the resort. - No exotic or oversized pets are permitted. This includes all reptiles and large birds. - All Pets must be registered at the Front Desk upon arrival. - Pets may not be left outside unattended. - Guests are responsible for “cleaning up” after their pets. - Guests should carry proof of pet’s current vaccinations. - Pets are prohibited in resort buildings and amenity areas. - The resort is not responsible for and will hold the pet owner accountable for any injury or damage caused by the pet(s). - Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Refund Policy - Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. - Any refund processed will be refunded in the same form that it was originally paid or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued. - All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions. No Shows - Reservations will be held until check-out time on the day following your scheduled arrival. - No shows will result in full forfeiture of funds. - All rates, specials, terms, and policies are subject to change at any time without notice. Washing Campers/Motorhomes/RVs - Guests are allowed to wash their campers, motorhomes, or RVs using only 5 gallons of water, or an approved mobile washing service that provide their own water. - Using a water hose is prohibited. Golf Carts - To rent a golf cart, guests must be 21 years of age and have a valid driver’s license. - Those 16 years of age and older, who have a valid driver’s license and are on the rental agreement, may drive the cart. No one else will be allowed. - Any damage caused by the renter or their guests, will be the responsibility of the renter to pay for all damages. - All carts will remain on paved surfaces, when in use, within a half-mile radius. Water Attractions and Pool Rules - All persons under the age of 16 must have a supervising companion to be in the pools and within the pool and water attraction area. - “Supervising companion” is understood to mean a person who is responsible for assuring that the child will comply with applicable rules and regulations. - Some pools and attractions may not have a Lifeguard on duty. Please supervise children at all times and follow all posted signs and rules. - US Coast Guard approved Life Jackets and Puddle jumpers are encouraged for all children 48” or less. Behavior - We expect all guests to behave in a family-friendly manner. - Line jumping, profanity, and unruly behavior are considered offensive behaviors and could result in the guest being ejected from the property without a refund. Dress Code - Proper swim attire is required. - Swim attire must be appropriate for a family environment. - Inappropriate swim attire: Jeans, cut-offs, undergarments, swimwear that is revealing or has messaging that depicts violence, nudity, vulgarity, or discriminatory language or graphics. Outside Food and Beverages - Food, drinks, and coolers are allowed in the park. - Glass bottles or containers are not permitted in the swimming area. - Only food and beverages purchased at the Clubhouse are allowed in the pool area. Prohibited (Pool Area) - Pets are not allowed, except for working service animals. - Service animals must always be with their handler and may not be in pools or in contact with the water. - Smoking, vaping, or e-cigarettes are not allowed in or around the pool area. - Firearms, ammunition, knives, and weapons of any kind are not allowed. - Larger outside flotation devices, including floats and rafts, are not permitted. - Breath-holding games are not permitted in any pools or attractions. Inclement Weather - For your safety, certain pools or attractions may need to close during severe weather, such as electrical storms, heavy rain, or high winds. - If weather causes a closure, every attempt will be made to reopen as soon as it is safe to do so. - Pool decks and cabanas will be cleared, and guests will be asked to remove their personal items and leave the waterpark area. Ride Restrictions - Guests with limited swimming abilities, certain body proportions, certain heights, and/or weights may not be able to enjoy all attractions. - All guests must meet the attraction's requirements to ride.

MODERATE If the guest cancels at least 1 week before your check-in day and time, they will receive a full refund (minus Spot2Nite convenience or resort fees). If the guest cancels within the 1 week before check-in, there will be no refund.