Mystic Quarry Resort

Rules

Check-In Time Procedure - RV & Tent Sites: 2:00 PM - Tipis, Cabins & Tiny Houses: 3:00 PM - Check-Out Time: RV & Tent Sites: 12:00 PM and Tipis, Cottages & Tiny Houses: 11:00 AM - While each park attempts to accommodate your exact spot request, the on-site manager has the ultimate decision for spot placement. Booking Policies: - Specific sites or units cannot be guaranteed online. Please call our reservation desk to inquire about the availability of a specific site or unit. - A minimum 2-night stay is required on weekends. A minimum 3-night stay is required on major holidays (Memorial Day Weekend, Fourth of July Week, Labor Day Weekend, Spring Break). - 100% due at booking for daily reservations - All Spot2Nite reservations require payment in full at the time of booking. Early Check-In/Late Check-Out Policy: - The front desk may be able to arrange an early check-in or late check-out, call for availability. - Additional fees may apply. In order to ensure availability for incoming guests please plan prompt departures. Occupancy Guidelines: - All guests must wear wristbands provided at check-in to identify as guests at the park. - Individuals without wristbands will be required to pay the visitor fee of $10/person/day. - Each site is allowed one vehicle. - The vehicle will be towed if parked on the grass or violating our policies. - All visitors entering the park must register with the office – no exceptions. RVs & Tents Policy - Unless otherwise stated 4 adult guests are included in the rate. - Additional guests over 4 people will cost $10 per adult and $10 per child over 4 years old. - Max occupancy at RV and Tent sites is 6 people. - Children under the age of 6 are included in the rate but count toward a total number of people. - A maximum of 2 dogs are permitted at RV sites. - There is an extra pet charge of $25/day for additional pets. - You are responsible for cleaning up after your dog, keeping them on a leash, and under control at all times. - Dogs may NEVER be left alone outside of an RV. - We do not permit sleeping tents at RV sites except the RV sites noted as tent companion sites, which is a $20 / night cost. - These sites still cannot exceed 6 people per site. - We do not permit washing your vehicle or your RV at any RV or tent site. - NO generators are allowed unless Mystic Quarry has a power outage. - Any exceptions to our policies must be approved prior to arrival and are subject to additional charges. Tiny House, Cabin, and Tipis Policy - Rates include the suggested occupancy for each accommodation. - Indoor accommodations may have up to one extra person over the suggested occupancy. - A fee of $20/night will be assessed for guests over max occupancy. - You must call to make arrangements for additional persons over the suggested occupancy. - Children under the age of 6 are included in the rate but count toward a total number of people. - Tipis are designed for 2 adults. - You must call to make arrangements for additional guests - fees may apply. Day Use Guests Policy - All day-use guests must register at the front office. - There is a $10/day additional charge for each adult and $10/day for each additional child over 4 years of age. - During your stay, day-use guests must wear wristbands and display car pass on vehicles. Departure Cleaning Policy - Guests are required to bag all trash and clean dishes in hospitality units prior to departure. - Any excessive messes or damage will result in additional fees. Pet Policy - RV & Tent Sites: Pets are welcome and must be registered at the Front Desk upon arrival. - Cabins: 2 dogs max. A one-time non-refundable pet cleaning fee of $25.00 will apply. An additional refundable $100 damage deposit is collected at check-in. - Tiny Houses: Dogs are not allowed in most tiny houses. Please call the resort for options with dogs under 25 pounds. - Pets must be kept on a maximum 6-foot leash at all times and under the control of their owner; or must be left inside guest accommodation. - Pets may not be left outside unattended. - Guests are responsible for “cleaning up” after their pets. - All pet droppings must be properly disposed of in a trash receptacle. - A $10.00 fine per event will be imposed for failure to clean up after your pet. - Guests should carry proof of their pet’s current vaccinations. - Pets are prohibited in resort buildings and pools. - For the protection of, and in consideration of our guests, noisy, vicious, or unruly pets are not allowed at the sole discretion of the resort and its employees. - Guests who are unable to control their pets must remove them from the premises, or the animal may be taken by local animal control authorities. - YOUR PAYMENTS AND FEES WILL NOT BE REFUNDED IF YOU ARE REQUIRED TO LEAVE FOR A PROBLEMATIC PET. - The resort is not responsible for and will hold accountable the pet owner for any injury or damage caused by the pet(s). - In addition, the owner of a pet that causes injury or damage to others is expected to resolve the issue directly with the injured party. - DANGEROUS BREEDS such as pit bulls and chows are prohibited. - You MUST call the office to discuss options if you believe you qualify for an exception. - YOUR DEPOSIT WILL NOT BE REFUNDED IF YOU ARE TURNED AWAY FOR A DANGEROUS BREED DOG. - Exotic pets are strictly prohibited. - Dog pens and enclosures must not extend more than 10 feet from the RV. - No stakes are allowed to secure dog pens or canopies. - A one-time non-refundable pet cleaning fee of $25.00 will apply. - An additional refundable $100 damage deposit is collected at check-in. Golf Carts Policy - Must be 16 yrs old with a valid driver's license to drive the cart. - Must be 21 yrs old with a valid driver's license and credit card to rent the cart. - All insurance copy rules apply. - No more than 4 people can be on the golf cart. - Max load capacity is 500 lbs. - Mystic Quarry does NOT allow guests to bring their personal golf carts onto the property. Good Neighbor Guidelines Policy - Keep sites and cabins litter free - Smoking is allowed in designated areas only. - Absolutely NO SMOKING in any indoor facility and shared public spaces. - Please help us keep our facilities, restrooms, and showers neat and clean. - Report any problems immediately. - If we have to call the authorities for a disturbance at your site, you may be required to leave without a refund. Security Policy - Management is not responsible for lost, stolen, or damaged articles. - Keep your valuables locked up. - Report any problems with your site to the Main Office immediately. - We adhere to and maintain all state, county, and local laws on property. Boats and Trailers Policy - Due to limited parking, boats, jet skis, and trailers must park in designated boat parking. - They are not allowed to be parked at your site or on the grass between sites. - There is a $5/day vehicle pass required for parking. Trash Policy - Only septic-safe toilet paper can be used in park toilets. - Guest will be held financially responsible for disposing of objects in toilets such as wet wipes, feminine hygiene products, or other items that clog our lines. Parking Policy - Parking in designated areas only. - Do not park on grass or at empty sites. - A $50.00 fine will be assessed immediately if you park or drive on the grass. - You will also be liable for damage to septic systems or water lines resulting from parking or driving vehicles or golf carts in non-designated areas. Fire Policy - Campfires are allowed in designated fire rings/pits only based on Comal County rules – grills with lids are permissible at all times. Quiet Hours Policy - Quiet hours are from 10 PM to 8 AM Sunday - Thursday. - Please report any disturbance by calling the after-hours phone. - Quiet hours are from MIDNIGHT to 8 AM on weekends and holiday evenings. Vehicle Policy - The park speed limit is 7.5 MPH. - Violators will be warned once and then asked to leave without a refund after additional violations. - Additional vehicles must park in overflow parking. - A fee of $5/day will be assessed.